Sustainability and Accessibility
Eco-Tourism Accreditation
Mandingalbay Authentic Indigenous Tours is proudly certified by Ecotourism Australia, recognising our commitment to delivering culturally respectful, environmentally sustainable, and community-driven experiences. As a certified EcoTourism and Respecting Our Culture (ROC) operator, we follow best-practice standards in conservation, education, and cultural heritage protection. Our tours not only connect guests with the natural beauty of Mandingalbay Yidinji Country but also contribute directly to the protection of land, culture, and community.
Our Environmental Management Plan 2025
MAIT Green Purchasing Policy
Mandingalbay Authentic Indigenous Tours holds the Respecting Our Culture (ROC) accreditation from Ecotourism Australia, a mark of our commitment to cultural integrity and responsibility. This certification ensures our tours are guided by Mandingalbay Yidinji Traditional Owners and operate in accordance with cultural protocols, protecting sacred sites, stories, and knowledge.
ROC reflects our dedication to sharing culture respectfully, supporting community empowerment, and promoting genuine reconciliation through tourism.
Accessibility & Inclusivity Statement
At Mandingalbay Authentic Indigenous Tours, we believe that everyone should have the opportunity to experience the deep connection between Culture and Country. Our approach to accessibility and inclusivity ensures that all visitors, regardless of age, ability, cultural background, or personal circumstances, feel welcome, respected, and supported throughout their journey with us.
We provide:
Physical accessibility through careful consideration of mobility needs, assistance with boarding vessels and tour vehicles, and adaptable tour pacing where possible.
Our group booking forms include questions regarding the needs of our customers including dietary, medical and accessibility needs and all our brochures, terms and conditions and all communications can be provided in languages other than English.
Clear, inclusive communication, with guides trained to use plain language and accommodate a range of learning and sensory preferences.
Cultural inclusivity by creating a safe, respectful environment that values diverse perspectives and honours the rich traditions of the Mandingalbay Yidinji people.
Flexible booking and participation options to support visitors with varying needs, including families, elders, and people with disabilities.
Staff training in accessibility awareness, ensuring all team members are confident in providing assistance and fostering an inclusive visitor experience.
Our commitment to accessibility is an extension of our values—caring for people and Country, sharing stories with respect, and ensuring that the transformative experience of connecting with Mandingalbay Yidinji culture is open to all.
Accessibility Menu: Mandingalbay Authentic Indigenous Tours provides an accessibility menu. By clicking on the “person” icon on the top right side of this screen you can access to the menu with options including the increasing/decreasing font size, contrast, dyslexia-friendly fonts and the ability to hide images among other functions.
Assistance Dog Access Statement
We proudly welcome accredited guide, hearing, and assistance dogs on all our vessels, vehicles, and tour experiences in accordance with the Disability Discrimination Act 1992 and Guide, Hearing and Assistance Dogs Act 2009 (Qld).
Your assistance dog is welcome in all public areas and will be provided with fresh water, shaded rest spaces, and safe boarding assistance.
Please let us know at the time of booking if you are travelling with an assistance dog so we can ensure a smooth and comfortable experience for you both.
